Refund policy

We guarantee our products free of defect and in great shape, from printing to final delivery, we want to offer the best possible experience to our customer. If there is a damage, we will reprint and re-ship for you.

Letain Photography has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. 

To start a return, visit our "contact" page and provide your information. 

We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.